Introduction
FlightClaimHelper ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect information when you visit our website at flightclaimhelper.com.
Information We Collect
Information You Provide
When you use our claim wizard, you may provide information including:
- Your name and contact details
- Flight information (airline, flight number, dates)
- Details about flight disruptions
- Email address
Important: We do NOT store this information on our servers. All claim letter generation happens in your browser (client-side). When you close the page, the information is deleted from memory.
Information Collected Automatically
Like most websites, we automatically collect certain technical information:
- IP address
- Browser type and version
- Device type
- Pages visited and time spent
- Referring website
How We Use Your Information
We use information to:
- Generate your claim letter (processed locally in your browser)
- Improve our website and services
- Analyze website traffic and usage patterns
- Display relevant advertisements
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences
- Analyze website traffic (Google Analytics)
- Display advertisements (Google AdSense)
Third-Party Advertising
We use Google AdSense to display advertisements. Google and its partners may use cookies to serve ads based on your prior visits to this website or other websites. You can opt out of personalized advertising by visiting Google's Ads Settings.
Google Analytics
We use Google Analytics to understand how visitors use our website. Google Analytics uses cookies to collect information about your visits. This information is used to compile reports and improve our website. You can opt out by installing the Google Analytics Opt-out Browser Add-on.
Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share anonymous, aggregated data for analytical purposes.
Data Security
We implement appropriate security measures to protect against unauthorized access or alteration of data. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access information we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Withdraw consent at any time
Children's Privacy
Our website is not intended for children under 16. We do not knowingly collect information from children under 16.
Links to Other Websites
Our website may contain links to other websites. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated revision date.
Contact Us
If you have questions about this privacy policy or our practices, please contact us at:
Email: privacy@flightclaimhelper.com
GDPR Compliance: If you are in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.