1. Acceptance of Terms
By accessing and using FlightClaimHelper.com ("the Website"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Description of Service
FlightClaimHelper provides a free online tool that helps users generate complaint letters for flight compensation claims. The service:
- Generates template letters based on user-provided information
- Provides educational content about flight compensation regulations
- Offers guidance on the claims process
3. Important Disclaimers
NOT LEGAL ADVICE
FlightClaimHelper is NOT a law firm and does NOT provide legal advice. The information and letters generated by our service are for informational and educational purposes only. They should not be relied upon as legal advice for any specific situation.
No Guarantee of Results
We do not guarantee:
- That you will receive compensation from any airline
- That your claim is valid or will be successful
- The accuracy of compensation calculations
- That letters will be accepted by airlines
User Responsibility
You are solely responsible for:
- The accuracy of information you provide
- Determining whether your claim is valid
- Sending claims to the correct airline
- Following up on your claim
- Seeking professional legal advice if needed
4. Use of the Service
You agree to:
- Provide accurate and truthful information
- Use the service only for lawful purposes
- Not attempt to abuse or manipulate the service
- Not use automated tools to access the service
5. Intellectual Property
All content on this website, including text, graphics, logos, and software, is the property of FlightClaimHelper or its licensors and is protected by copyright laws. You may not reproduce, distribute, or create derivative works without our permission.
6. Privacy
Your use of the service is also governed by our Privacy Policy. By using the service, you consent to our collection and use of information as described in the Privacy Policy.
7. Third-Party Links
The Website may contain links to third-party websites. We are not responsible for the content or practices of any linked sites. Your use of third-party websites is at your own risk.
8. Limitation of Liability
To the maximum extent permitted by law, FlightClaimHelper and its owners, employees, and affiliates shall not be liable for:
- Any indirect, incidental, special, or consequential damages
- Loss of profits, data, or business opportunities
- Damages arising from your use of or inability to use the service
- Any claims rejected or disputed by airlines
- Any errors or inaccuracies in the generated letters
9. Indemnification
You agree to indemnify and hold harmless FlightClaimHelper from any claims, damages, losses, or expenses (including legal fees) arising from your use of the service or violation of these terms.
10. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the Website. Your continued use of the service after changes constitutes acceptance of the modified terms.
11. Termination
We reserve the right to terminate or suspend access to our service at any time, without notice, for any reason.
12. Governing Law
These terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to conflict of law principles.
13. Contact Information
If you have questions about these Terms of Service, please contact us at:
Email: legal@flightclaimhelper.com
Summary: FlightClaimHelper is a free tool that helps generate claim letters. We're not lawyers, we can't guarantee results, and you're responsible for your own claims. Use the service responsibly and seek professional advice for complex situations.